Shipping & Returns

Shipping Information

Free Standard Shipping to Canada on Orders $95.00 CAD+
Canada Standard Service
$5.05
U.S.A and Mexico Standard Service
$10.30  

International Standard Service
$20.60
Orders typically arrive in 7-14 business days after being processed. Most orders will be processed within 1-2 business days. Shipping times are estimated and may vary due to promotions or holidays.

 

Easy Returns & Exchanges

RETURN POLICY 

For personal hygiene reasons ZAO can not exchange or return items.

We'll accept the return or exchange of any bikini that is deemed defective.

Simply return it within 30 days and we will gladly exchange it or offer a refund for the cost of the bikini. Shipping and handling charges are not refundable.


For a full refund:

- Please explain how and where the bikini was defective and if possible provides pictures. Return the item within 30 days of your purchase.

- You must ensure the item arrives with all labels and tags intact, including the hygienic protector seal.

- The Return Policy does not apply to fitting or sizing issues or to items whose tags, labels or seals have been removed. Likewise, the return option will become void if the item appears dirty, used, damaged, or laundered.

Upon receipt of the item, we'll issue a refund for the full purchase price, excluding shipping. For exchanges, there are no additional shipping charges. Our goal is to exceed your expectations and we hope our return and exchange policy reflects our commitment to customer satisfaction